What is Jarafa?
Jarafa helps you sell more and sell easily. Using Jarafa, your customers can place orders easily on your page, and you can also manage your orders and inventory effortlessly without having to build a separate website.
Why should you use Jarafa?
Jarafa provides a more professional outlook to your Facebook store, and lets you provide better customer service. It lets buyers know when products are not available immediately, and allows them to place orders with just one click. Buyers who are registered on Jarafa don't have to provide their contact details to sellers repeatedly.
Is Jarafa a marketplace?
No, Jarafa is not a marketplace. Jarafa is an application like Viber or Whatsapp. Applications like Viber help you chat with your friends for free. Similarly, Jarafa helps you sell on your Facebook page for free. It's similar to having your own website integrated with your Facebook page.
Are there any risks of using Jarafa?
At Jarafa, we respect your concerns about privacy and value the relationship that we have with you.We use technology to collect information about your business in order to enhance your experience and enable you to take opportunities of our latest features and offerings. The information that we receive allow us to work with you and help you grow.The information you provide to us are protected and encrypted with the highest layers of security, and will never be made available to thrid parties.
How can Jarafa provide its services for free?
Like most popular applications such as Whatsapp, Viber and Facebook, the current version of Jarafa will always be free for its customers. In the future, we will launch a version with more features which will only be available with payment. In addition we provide photography, Facebook marketing and home delivery services to our clients for payment.
Is it mandatory to use Jarafa delivery services if we install Jarafa?
No. We only provide delivery services on request. Before providing delivery services, we meet the seller to understand the nature of their products and customers.
How do I install Jarafa?
Go to Jarafa.com.bd and click on Start selling. Log in with your Facebook profile, verify your phone number and address. Finally, click on Add new pages to select the pages to which you want to install Jarafa. You can also download the Jarafa app from the Play Store.
How can I upload products on Jarafa?
To upload products, go to the Products tab, and click on Add Products. Select the pictures of the product you want to upload, and enter their names, quantity, descriptions and price. To make the product visible to customers, click on the Facebook and Jarafa buttons. When they turn blue, the products will become visible to customers.
How can I upload products on Jarafa?
To upload products, go to the Products tab, and click on Add Products. Select the pictures of the product you want to upload, and enter their names, quantity, descriptions and price. To make the product visible to customers, click on the Facebook and Jarafa buttons. When they turn blue, the products will become visible to customers.
How can I manage my pre-order business on Jarafa?
If you work on pre-order basis, simply type in 10,000 units in the quantity section while uploading products through Jarafa. This way, stock will not run out, and you can take up to 10,000 orders for a single product.
How can I manage my pre-order business on Jarafa?
If you work on pre-order basis, simply type in 10,000 units in the quantity section while uploading products through Jarafa. This way, stock will not run out, and you can take up to 10,000 orders for a single product.
How can I manage my orders on Jarafa?
To manage your orders, go to the Order tab. When customers place an order, the orders are saved on this tab as “Pending”. You can mark pending orders as received, delivered, or cancelled based on the customers’ response. Orders you mark as received will be counted as a sale on your dashboard.
How can I manage my inventory on Jarafa?
To manage your inventory on Jarafa, type the correct number of units in the quantity section while uploading a product. When orders are placed, receive the order. This will automatically subtract the order from the inventory.